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CONTACT US

headerBusiness NETVIGATOR offers multi-channel customer access for serving your business. Apart from the PCCW account managers, the 24-hour customer hotlines and email inquiry service, we also have customer representatives at PCCW Shops in business districts and customer service centers expecting your visits.

Email Inquiry

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Any message for us? Please fill in the below information and send to us.
* Company Name:
* Contact Person:
Mr Mrs Ms Miss Dr Prof
First name: 
Last name: 
* Telephone Number:
Area Code: number:
* Email:
Supplementary information:
* What industry does your company belong to ?
Industry :
Business Nature :
Company Size :
Does your company has Internet access already?
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Is your company using corporate mobile services?
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Does your company has office or factory in mainland China?
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* Mandatory fields
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Customer Service Hotline and Email

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  Customer
Service Hotline
Customer
Service Email
Technical
Service Email
Metro Internet Access 2888 2010
ATM 2888 2010
Dedicated Internet Access 2888 2010
Always-on Symmetric 2888 2010
Always-on Asymmetric 10088
@WORK "Premier" Multi-Access 2888 1616
@WORK Multi-Access 10088
@WORK Ultra Line 10088
PCCW EasyWatch Service
10088
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PCCW Shops

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District Address Telephone Mon-Sat Sunday & Public Holiday

Hong Kong Island

Central G/F, Far East Consortium Building, No. 115 Des Voeux Road, Central, Hong Kong 2543 0603 10:00 - 20:30 11:00 - 20:00
Central Shop A, G/F, Winway Building, 50 Wellington Street 2888 0888 09:00 - 21:00 10:30 - 21:00

Kowloon

Mongkok Shop No.1,2,3 & 5, G/F, Ginza Plaza, No.2A Sai Yeung Choi Street South, Mongkok, Kowloon 2888 0883 10:00 - 23:00 10:00 - 23:00
Tsim Sha Tsui Shop No.6, G/F, Hang Seng Tsimshatsui Building, No.9-11 Cameron Road 2888 0333 10:00 - 22:00 10:00 - 22:00

New Territories

Tsuen Wan G/F, No.280 Sha Tsui Road, Tsuen Wan, NT. 2439 0931 10:30 - 21:30 10:30 - 21:30
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Customer Service Center

Please visit Customer Service Centers for more enquiries or information.
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